OPALFEVERMATE.COM December 2024 Customer Raffle Prize 3# - Free Entry with Every Order! PULSAR DIAMOND™ RESIN POINTS MK2'S COLOUR CODED LAPIDARY BURRS FOR DREMEL & ROTARY TOOLS 3MM SHAFT SET of 7 GRITS

All UK customers prices include VAT @ 20% . All other international customers are responsible for payment of any import Duty or tax their country applies on import.

Terms of Service

FREE WORLDWIDE SHIPPING ON ALL ORDERS OVER £50  This includes combined auctions wins .
£50 is minimum amount after any discount is applied.
UK Delivered Via Royal Mail First Class Signed for single charge of £5
(for UK orders under £50 GBP)
Worldwide Via Royal Mail Express Tracked Inter £10
(for worldwide orders under £50 GBP)

We are happy to combine auction wins please contact us first .

Orders will processed and dispatched immediately.

• UK Orders over £200 are sent ROYAL MAIL SPECIAL DELIVERY BY 1PM (next working day )
• EU Countries Orders are sent Express Postal Tracked Service with Royal Mail.
  
• This will be passed to your own countries postal service for final delivery.
• USA, AUSTRALIA, CANADA, CHINA & Rest of World 
  
• Orders are sent Express Postal Tracked Service with Royal Mail.
  This will be passed to your own countries postal service for final delivery.

PLEASE NOTE THAT THERE MAY BE ADDITIONAL DELAYS DUE TO COVID-19 IMPORT / EXPORT RESTRICTIONS.

ALL ITEMS ARE DISPATCH FROM THE UK UNLESS STATED OTHERWISE IN LISTING.

Shipping Terms

If you are not 100% happy when you receive your opal you can return as it is for a refund. Returns for altered rubbed/cut opal with not be accepted please do not alter the contents if you do it is yours and we cannot accept a return.

Customers in the UK

We operate a 30-day returns policy, which means you have 30 days after you receive your item to return it item for a full refund. You are responsible for the cost of return postage

Customers in the Rest of the World

We operate a 14-day returns policy, which means you have 14 days after you receive your item to contact us to start a return. Then you have a further 14 days to send the item back to us. (this does not include the shipping time)
You are responsible for the cost of return postage

Refunds Policy